Some Transformer Prime users can't upgrade to Android 4.0

Late last month, after several delays, ASUS began shipping its much anticipated Transformer Prime tablet, but with Android 3.2 instead of Android 4.0. The company promised that it would begin offering an over-the-air (OTA) update to early adopters on January 12. ASUS met that deadline, but xda developers reports that owners are experiencing problems with updating their slates. The problem arises when the OTA can't recognize the slate's serial number and won't update the device. ASUS is aware of the problem. Gary Key, a company representative, has suggested that users try doing a factory reset. If that doesn't work, he suggests waiting about 15 minutes and trying again. Key has acknowledged t... »read more

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